How Physicians Prepare and Execute Social Media

How Physicians Prepare and Execute Social Media

Posted by: on Nov 22, 2011

Dr. Howard Luks, MD

Here is a physician’s perspective on social media work reading. Dr. Howard Luks is a professor of orthopedic surgery and social media pioneer as it relates to patient care. In this interesting post he explains to physicians how to prepare and execute a social media presence.

TV Ads Driving Patient Volume Will Soon Be Highly-Targeted

Posted by: on Jan 26, 2011

DirecTV Group Inc. is planning the biggest rollout yet of “addressable ads,” allowing advertisers to reach close to 10 million homes with commercials tailored to each household. Dog owners, for instance, will see ads for dog food, not kitty litter, while families with children will watch minivan spots.

As a practical example for healthcare marketers, when ads are based on hospital CRM data, skinny people would not see your bariatric ads and morbidly obese people would not see your sports medicine orthopedic ads.

Targeting consumers is getting Big Brother scary, but it will save advertisers lots of money.

The practice of online data-gathering has been featured in The Wall Street Journal’s What They Know series, which documents the use of Internet-tracking technology and privacy implications for consumers.

The future is here. How are you going to respond?

What You Should Learn From Diapers.com About Driving Patient Volume…No Kidding.

Posted by: on Jan 20, 2011

Amazon just beat out Wal-mart to buy Diapers.com for $540 million. Really?!? Do they sell that many diapers? No. But they have an amazing database of new parents with money. And so do you.

Here is the point: You have a huge database of high-contribution clinical intake now. You can use a CRM to sort it. Or if you don’t have a CRM system, just send out direct mail to existing patients to drive screening events.

For example, did you know that normative databases (“normative” meaning what is “normal”) show that if someone is at risk for cardiovascular issues they also have a 30% chance of needing an orthopedic procedure? Or a 10% chance of having undiagnosed cancer? AND the majority of these patients need bariatric procedures or sleep machines.

You can help these patients and drive high-contribution margin clinical intake at the same time.

Why is diapers.com so valuable? Because of their database. You should have a great database of patients with co-risks.  If you have such a database, you are sitting on a goldmine of high-contribution margin.